Privacy Policy
Thank you for choosing Raycial. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store, which is hosted on the Shopify platform.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you make a purchase or attempt to make a purchase, we collect information such as:
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely via third-party providers)
Device Information
We automatically collect information about your device when you visit our store, including:
- IP address
- Web browser type
- Time zone
- Device type
- Cookies installed on your device
- Pages or products you view
- Referring websites or search terms
Order & Transaction Information
When you place an order, we collect details such as:
- Purchased products
- Order date and time
- Total amount
- Shipping information
- Payment confirmation details
Log Data
Like most websites, Shopify automatically records “log data” when you interact with our site. This may include:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Device and system information
- Location data (approximate)
- Cookie data
Cookies & Tracking Technologies
Raycial uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze site traffic
- Personalize your experience
You can disable cookies through your browser settings, but some features of the site may not function properly.
How We Use Your Information
We use the information collected to:
Order Processing
- Process payments
- Ship products
- Send order confirmations and updates
Customer Support
- Respond to inquiries
- Provide assistance with orders
- Handle returns and refunds
Communication
- Send order updates
- Provide customer service messages
- Send promotional emails (you can unsubscribe anytime)
Website Improvement
- Analyze customer behavior
- Improve product listings
- Optimize user experience
- Improve website performance
Payment Security
All payments are processed through secure third-party payment providers such as:
- Visa
- Mastercard
- American Express
- PayPal
- Shopify Payments (if applicable)
Raycial does not store or have access to your full credit card information. All payment data is encrypted and securely handled by trusted payment processors.
Information Sharing
We respect your privacy.
Raycial does not sell, trade, or rent your personal information.
We may share your data only in the following cases:
- To fulfill and deliver your order (shipping carriers, logistics providers)
- To comply with legal obligations
- To prevent fraud or security issues
- With Shopify and essential service providers required to operate our store
Data Security
We take your data security seriously.
Shopify and its partners use industry-standard security measures, including:
- SSL encryption
- Secure payment gateways
- Firewall protection
- Regular security monitoring
However, no online system is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at:
Third-Party Services
Our store may use third-party services such as:
- Payment processors
- Shipping carriers
- Analytics tools (e.g., Shopify analytics)
These providers have their own privacy policies, and we recommend reviewing them separately.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Maintain business records
Changes to This Privacy Policy
Raycial reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
Raycial
Email: contact@raycial.com
We are committed to protecting your privacy and ensuring a safe shopping experience.
Thank you for trusting Raycial.