Shipping Policy

Thank you for choosing Raycial. We are committed to delivering your order quickly, safely, and reliably. Please review our Shipping Policy for important information about order processing, shipping times, tracking, and delivery.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully confirmed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak shopping seasons, holidays, or promotional events, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery time for most orders is:

  • 6–10 business days

Delivery times are estimates and may vary depending on:

  • Destination country
  • Customs clearance
  • Local courier operations
  • Weather conditions
  • Holidays and peak shipping periods

While we strive to deliver every order on time, Raycial cannot guarantee delivery dates due to circumstances beyond our control.

Free Worldwide Shipping

Raycial proudly offers Free Worldwide Shipping on all eligible orders.

No matter where you are, we're committed to delivering our premium products directly to your doorstep.

Order Tracking

After your order has been shipped, you'll receive an email containing your tracking number and shipping confirmation.

You can use the tracking number to monitor your package throughout its journey.

If you do not receive tracking information within a few days after placing your order, please contact our support team.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by your country's customs authorities.

These charges are:

  • Determined by your local government
  • Not included in your purchase price unless otherwise stated
  • The responsibility of the customer

Raycial is not responsible for customs delays or additional import charges.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Raycial cannot be held responsible for orders delayed, lost, or returned due to:

  • Incorrect addresses
  • Missing apartment numbers
  • Invalid postal codes
  • Incomplete recipient information

If you notice an error after placing your order, contact us immediately. We'll do our best to update your information before your order ships.

Lost or Damaged Packages

Although rare, shipping issues can occur.

If your package is:

  • Lost in transit
  • Arrives damaged
  • Missing items

Please contact us as soon as possible at:

Email: contact@raycial.com

Our support team will investigate the issue with the shipping carrier and work to provide an appropriate resolution as quickly as possible.

Returns & Exchanges

For information regarding returns, refunds, and exchanges, please refer to our Refund & Return Policy.

That policy explains:

  • Return eligibility
  • Return procedures
  • Refund timelines
  • Replacement requests

Payment Methods

For your convenience, Raycial accepts secure payments through trusted payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Additional payment methods available during checkout

All transactions are encrypted and processed securely through Shopify's payment infrastructure.

Shipping Delays

Occasionally, shipments may experience delays due to circumstances beyond our control, including:

  • Severe weather
  • Customs inspections
  • Carrier delays
  • High shipping volumes
  • Natural disasters
  • Public holidays

We appreciate your patience and understanding should any unexpected delays occur.

Changes to This Shipping Policy

Raycial reserves the right to update or modify this Shipping Policy at any time.

Any changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions about shipping, delivery, or your order, we're here to help.

Raycial

Email: contact@raycial.com

Our customer support team is committed to responding promptly and providing the assistance you need.

Thank you for choosing Raycial. We appreciate your trust and look forward to delivering high-quality products with reliable worldwide shipping.